Confidence begins with clarity.明晰每一步，安心向前走。

Fidelitax LLC ("Fidelitax," "we," "our") operates a text messaging program for clients and prospective clients who opt in. Messages may include appointment confirmations and reminders, requests for documents or information, tax filing status and deadline updates, service notifications, and conversational replies to messages you send us.

You opt in by providing your mobile phone number and agreeing to receive text messages from Fidelitax — for example, by checking an opt-in box or signing a form, by written request, or by giving verbal consent to our office. By opting in, you confirm that you are the subscriber or customary user of the number provided and that you agree to these terms.

Message frequency varies based on your matter and your interactions with our office. During active tax filing periods you may receive more messages; at other times you may receive few or none.

Fidelitax does not charge for this program, but message and data rates may apply depending on your mobile carrier and plan. Check with your carrier for details.

Reply STOP to any message to stop receiving text messages from us. You may receive one final message confirming your opt-out. To resume messages, contact our office and opt in again. You may also ask us at any time — by phone or email — to stop texting you.

Reply HELP to any message for assistance, or contact Fidelitax LLC directly using the phone number or email address shown in the Contact section of this website.

Your consent to receive text messages is not a condition of purchasing, receiving, or continuing any tax, accounting, or other service from Fidelitax LLC. You may work with our office entirely by phone, email, or in person.

Phone numbers and mobile contact information collected for this program will not be shared with, sold to, or rented to third parties or affiliates for their marketing or promotional purposes. Information may be shared only as needed with the service providers that deliver the messages on our behalf, or as required by law.

Text messaging is not a secure channel. Please do not send Social Security numbers, bank or card details, complete tax returns, or other sensitive documents by text. Ask our office about secure document delivery instead.

Delivery of text messages is subject to your mobile carrier's network and is not guaranteed. Carriers are not liable for delayed or undelivered messages. Supported carriers may change without notice.

If you change or give up your mobile number, please tell our office promptly so messages intended for you are not sent to someone else.

We may update these SMS terms from time to time. The current version will always be posted on this page, with the date of the most recent update shown above.